Privacy Policy

Introduction

Taraba State University ("TSU," "we," "us," or "our") is committed to protecting the privacy of visitors to our website, prospective and current students, staff, and anyone who interacts with our online portals and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in line with the Nigeria Data Protection Act (NDPA) 2023.

By using this website or any of our linked portals, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

Information We Collect

We collect information you provide directly to us, including:

• Personal identification details (full name, date of birth, gender, state of origin, local government area) submitted through admission and application forms
• Contact information (email address, phone number, postal address)
• Academic records (O'level results, JAMB/UTME scores, transcripts, degree certificates, and other qualifications submitted for admission)
• Payment information processed through our third-party payment gateway when you pay application, tuition, or other fees
• Login credentials and activity when you use our student, applicant, or staff portals
• Messages you send us through our contact form, including your name, email, and message content

We also automatically collect limited technical information when you visit our website, such as your browser type, device information, and pages visited, to help us maintain and improve the site.

How We Use Your Information

We use the information we collect to:

• Process and evaluate admission applications
• Manage student registration, academic records, and results
• Process payments for application, tuition, and other university fees
• Communicate with you about your application, enrollment, or enquiries
• Comply with regulatory and statutory obligations, including reporting to bodies such as the National Universities Commission (NUC)
• Maintain the security and proper functioning of our website and portals

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Third-party payment processors, to securely process application and tuition payments
• Service providers that operate our student and distance learning portals on our behalf
• Government and regulatory bodies, where required by law, including JAMB, NUC, and NYSC
• Email delivery providers, solely to send transactional emails such as contact form confirmations

Each of these third parties is only given the information necessary to perform their specific function, and is expected to handle it securely.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including satisfying any legal, accounting, or regulatory requirements. Academic records are generally retained for the duration of your studies and for a reasonable period afterward, in line with university record-keeping obligations.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the Nigeria Data Protection Act, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information (subject to our legal and regulatory retention obligations), and object to certain uses of your information. To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can control cookies through your browser settings, though disabling them may affect some site functionality.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at registrar@tsuniversity.edu.ng.